Managed Infrastructure

Managed Infrastructure

Dedicated Highly Skilled Team

Our team is highly skilled across numerous technologies and are dedicated to each customers success

Continuous Infrastructure Optimisation

We always look for ways to improve your infrastructure performance

Monthly detailed service reporting

Your dedicated Account Manager will present in-depth monthly reports

INFRASTRUCTURE WE COVER

Systems management and maintenance we cover

The need for your systems being at all times available is a core element to any modern business. We cover the maintenance, management and importantly optimisation of your internal systems. We strive to improve and not just maintain your systems performance.

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Network management and maintenance we cover

Networks allow the organisation and users to access remote programs and remote databases either of the same organisation or from other enterprises or public sources. Computer networks provide communication possibilities faster than other facilities. Because of these facts it is imperative that your network is maintained and tuned to provide the best possible outcome for your infrastructure.

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Security management and maintenance we cover

Security management for networks is different for all kinds of situations. A home or small office may only require basic security while large businesses may require high-maintenance and advanced software and hardware to prevent malicious attacks from hacking and spamming.

We work very closely with all your internal stakeholders to ensure you have the security in place that your business needs.

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Storage management and maintenance we cover

Storage Resource Management (SRM) involves optimising the efficiency and speed with which a storage area network (SAN) utilises available drive space. Data growth averages around 50% to 100% per year.

For this reason it is extremely important each business has a clear overview of the current situation and future projected data growth. We help you cover these areas and plan for the future.

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Database management and maintenance we cover

Databases typically contain aggregations of data records or files, such as sales transactions, product catalogs and inventories, and customer profiles.

This highlights only a few reason why a proper database management and maintenance strategy is needed for every business. We help you understand all challenges and work towards maintaining the level and consistency of your current environment and strive towards further optimisation.

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DATAQUEST INFRASTRUCTURE MANAGEMENT BENEFITS

Continuous Infrastructure Optimisation

We work towards optimising your ICT investment so that you can gain the most out of every asset

100% Australian Based Teams

All of our teams are based in Australia and all work is kept in-house

Improve Performance

With well managed and optimised infrastructure we will improve your overall business and operational performance

Large Pool of skilled resources

We have a large pool of highly skilled and certified resources available in house.

Detailed Monthly Reporting

You will receive detailed monthly service reporting giving you a clear overview and state of your services

24×7/365 Dedicated Support

Around the clock support with access to a dedicated engineer for high impacting incidents

Dedicated Account Manager

You will be provided with a dedicated Account Manager that will oversee and manage your services

Custom SLA's

We understand that every business is different and can tailor SLA’s to suit your needs

Cost effective

We tailor solutions specific to your budget and to your needs.

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